April 24, 2014 at 12:21 #12724
I am using an X-box Kinect and can get all other 3D scanning software working. But when I try to run reconstruct me it says “sensor update failed”.
Any ideas?April 24, 2014 at 16:53 #12745
what Kinect drivers do you have installed? You need to install Kinect SDK 1.8 for ReconstructMe to work.
ChristophJune 18, 2014 at 11:06 #13035
I installed SDK 1.8 but it still couldn’t detect the sensor but it’s working fine on other 3D software. Help?July 23, 2014 at 22:06 #13197
FWIW here’s the current page to get Kinect SDK releases, current and previous.
Has ReconstructMe been tested with 2.0? (preview came out 8 days ago)August 1, 2014 at 13:56 #13249
I have 1.8 installed with latest reconstructme but when I start program it says “sensor update failed” retry” and keeps retrying without success. I have an xbox 360 Kinect with power and usb adaptor.
What is it updating and why is it failing?August 27, 2014 at 23:21 #13270
I am stuck i have uninstalled the drivers deleted anything related to kinect and still no luck.
Please helpAugust 28, 2014 at 20:34 #13271
Well I know if you have the primesense drivers setup it will do that. Maybe check if they are on the list in
device manager. The Kinect should all be in the kinect heading if you see primesence then get rid of those. Also make sure nothing else is plugged into the usb hub that can cause issues also some usb 3 cards/ports are not good for kinect.September 23, 2014 at 22:01 #13296
I am using the kinect for windows v2 scanner, I also got this error.
At the moment I’m using the SDK 2.0 public preview. I have tried the 1.6, the 1.7 and 1.8 versions as well, but no luck so far.October 10, 2014 at 14:33 #13329
I am having the same issue on my Dell xps laptop???October 16, 2014 at 21:14 #13339
I was having this exact same error message. My fix for this issue, was to disconnect the XBOX Kinect sensor, then I went into the control panel and uninstalled the “Kinect for Windows” drivers. Then, I plugged back in the sensor and drivers were re-installed and then worked the second time.
I based my attempt off of this previous tutorial on how to complete your first scan: http://www.fabbaloo.com/blog/2012/7/4/hands-on-with-reconstructme.html
and noted that the wrong version of Kinect Drivers were installed the first time and had to be corrected.
Hope this helps someone else from fighting the software to get it working as long as I had to.November 13, 2014 at 23:18 #13358
If you installed Reconstructme to other than default location, it may not be able to find the sensor config files. Browse to where you installed it and look in cfg/sensor directory for the text files for your sensor.
I was trying to see if Kinect V2 was supported in this latest release and did a temp installation. It didn’t work – :(March 3, 2015 at 23:05 #13475
Hi, I’ve downloaded and installed the demo and I’m having no luck getting reconstructme running. A small interface window appears with some menu items on the left and a 3d axis in the middle. However none of the menu items can be clicked and it seems to be non responsive. In the bottom right corner I keep getting a “sensor update failed” error message with a button to check the log, but I cannot click that button either.
The sensor update message just repeats in the corner.
I have tried the Windows app 3d Builder and KScan3D which both work with the sensor I am using, but I would really like to try your software as the examples look great.
My setup is a Xbox One Kinect sensor, using the new USB pc adapter. I am plugging that into a Surface Pro 2, and have installed the various SDK and device drivers as mentioned in your setup page.
It does not work though, do you have any suggestions as to how to get this working as I would really like to give it a try before buying?
ThanksMarch 16, 2015 at 02:03 #13566
Exact same issue for me. Anyone have any suggestions?March 16, 2015 at 02:09 #13567
Actually just noted that as of October 2014 the Kinect 2.0 is not supported and that is device I am using. Any idea when that will be supported or should I look into another device?April 11, 2015 at 12:47 #13588
Hi just a message to say that I now have Reconstructme working on my Microsoft Surface Pro 2, with the latest version of Reconstructme downloaded and a new sensor. I gave up with the Xbox One sensor, which is large and unwieldy anyway and replaced it with an Asus Xtion Pro Live sensor.
I plugged it in and it worked straight away. I ran Reconstructme and it detected the sensor and was working. So I bought the full version to get rid of the watermark and am now trying out the sensor to work out what’s the best way to use it for good results.
I should say the the Asus sensor is tiny compared to the Kinect, and best of all it does not require a power connection which traps you in one place with Kinect. The Asus sensor is only a USB connection so couple with the Surface Pro I can walk around the subject freely. The Surface Pro is maybe underpowered to do these scans but I’ll just have to see what is possible.
Now I need help with the cfg files to see if Incan improve quality!June 5, 2015 at 21:07 #13781
Had the same problem with the 360 kinect being seen in device manager but not working in ReconstructMe – my solution was to plug the main adapter in properly (i know!! start with basics)August 3, 2015 at 03:22 #19442
I had trouble sensor update failed
I have Kinect V2
I installed SDK 2.0 at my windows 8.1 (64it)
I had trouble sensor update failed ==> reinstalled SDK 2.0 several times!
I can’t fix this problem!
but microsoft’s SDK fusion explorer is working properly
what is the problem? how can i fix it?December 22, 2015 at 09:49 #40469
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