RealSense R200: Sensor update failed

Digitize Your World Forums Bugs & Troubleshooting RealSense R200: Sensor update failed

This topic contains 3 replies, has 2 voices, and was last updated by  fbn 1 year, 7 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #40588

    fbn
    Participant

    Hi all,

    I’ve just received an Intel RealSense R200 and want to use it with ReconstructMe.

    For the installation I followed all the steps described here.
    Thus the following things are installed on my Windows 7 (64 bit) machine:
    – ReconstructMe version 2.5.1034
    – intel_rs_dcm_r200_2.0.3.53109
    – intel_rs_sdk_runtime_7.0.23.8048

    However, ReconstructMe complains that “Sensor update failed. Retrying …”.
    The log tells me:

    2016-03-29T10:34:29 ; Running RealSense SDK version 7.0
    2016-03-29T10:34:29 ; Error: ..\..\..\..\source\robvis\lib_rgbdsensor\src\realsense_sensor.cpp(183): Throw in function void __cdecl LibRGBDSensor::realsense_sensor::open(class boost::shared_ptr<class google::protobuf::Message>)
    Dynamic exception type: class boost::exception_detail::clone_impl<class LibFundament::robvis_error>
    std::exception::what: Failed to initialize Realsense pipeline
    [struct LibFundament::tag_robvis_condition * __ptr64] = _data->manager->Init() >= PXC_STATUS_NO_ERROR
    [struct LibFundament::tag_robvis_message * __ptr64] = Failed to initialize Realsense pipeline

    Any suggestions on how to resolve this problem?

    Thank you very much in advance,
    Fab

    #40594

    progres
    Participant

    Exactly same situation here.
    win7 pro x64 SP1, 16 gb, nvidia gtx850m/ intel HD 4600
    i7, 4710

    #40595

    fbn
    Participant

    After digging a bit more I realized that – theoretically – the R200 is specified for Win8.1 (see Specs here).
    So I installed Win10 and all the abovementioned stuff…but again no success at all. Still the same problem.

    Some details:
    – Both in Win7 and Win10 the device manager shows the R200 drivers as properly installed
    – During the installation of the driver (intel_rs_dcm_r200_2.0.3.53109) the R200 firmware gets successfully updated, so there must (somewhere) be a proper connection to the R200
    – On the Win7 machine I’ve installed another app (itSeez3D) to verify that the R200 is properly working. However, same problem there, couldn’t get a connection to the R200.

    So I guess there is a general problem with the R200, however I would not know where to continue searching or which utility to use to dig deeper to find the problem.

    Any help/hints are very welcome!!!

    Thanks a lot in advance,
    Fab

    #40597

    fbn
    Participant

    Dear all,

    Good news from my side…miraculously I brought it to work on the Win10 machine:
    – uninstalling SDK
    – uninstalling DCM
    – uninstalling all three R200 drivers in the DeviceManager
    – unplug the R200
    – reboot
    – reopen the DCM installation
    – plug the R200
    – continue and finish DCM installation
    – install SDK (complete install)

    that’s all, no clue why this suddently works.
    hope this can be of help for someone else…

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.